How to Book
Although holidays are intended to inspire relaxation, the process of booking a holiday can often be complicated and difficult. Here at Hewenden we like to keep things simple – prices, booking procedures and arrival arrangements are all designed for your convenience. All prices are inclusive of tax, fuel, towels and bed linen and there are many other additional items available at no extra cost.
Step 1: Decide upon your dates.
Step 2: Check Availability
Step 3: Pay a £50 deposit on a credit or debit card over the phone or a cheque within 7 days. The remainder is due on your arrival.
Step 4: A written confirmation of your booking will be sent along with a map.
Cancellation: If you need to cancel your booking we will refund your deposit and we hope to see you another time.
Arriving at Hewenden
Mondays and Fridays are our main days for arrivals, allowing guests to stay for either a week, mid- week or weekend break. If these days do not fit in with your travel plans, please phone or email us and we will do our best to accommodate you – flexibility is our middle name. We are happy to welcome guests any time from 4pm – for those arriving after 6pm we ask that you phone us with an estimated time of arrival.
Staying in Hewenden
For the enjoyment of all our guests we would ask that a few guidelines are observed whilst in the valley.
We would rather that smoking was kept outside the cottages for the comfort of future guests.
So as not to upset the local farmers we do not accept pets (except for guide dogs).
Occasional damage is unavoidable. If you break something please tell us and we will try to put things right with the least cost or inconvenience to you or the people following.
Water water everywhere! One of the most striking features of the Hewenden Valley is the water – glorious millponds and a meandering stream punctuated by bridges, fords, waterfalls and a spectacular cobbled weir. All of this is magical to young children but it can pose a potential hazard. We would like to draw parent’s attention to the need for extra vigilance and supervision.
Our enthusiastic team of cleaners take a real pride in maintaining our high standards. To help them in their endeavours we ask that guests leave the property by 10am and that it is left in a tidy condition. Keys can be handed back in to reception or, where an early morning get away is planned, posted back into the property. Saying goodbye to our guests is very important to us – we find that it makes it so much nicer when our guests return to say hello.